Privacy Policy
Last updated: August 10, 2026
1. Introduction and data controller
This policy explains how Caltron ("we", "us") collects, uses and protects personal information submitted through this website. The data controller is Caltron, based at Eldoret-Kitale Road 66, Eldoret 30100, Kenya. Questions about this policy can be sent to [email protected].
2. What data we collect
We collect information you provide directly through our contact form, including your name, email address, phone number and any message content. We also use browser local storage to remember your cookie preferences, as described in our Cookie Policy.
3. Purposes and legal basis
| Data category | Purpose | Legal basis |
|---|---|---|
| Name, email, phone | Responding to enquiries and arranging sessions | Consent / contract |
| Message content | Understanding what training would help you | Consent |
| Cookie preferences | Remembering your consent choices | Consent / legitimate interest |
4. Data sharing and third parties
We do not sell personal data. Information you submit is used internally to respond to your enquiry and is not shared with third parties except where required by Kenyan law.
5. Retention
Contact form submissions are kept only as long as needed to respond to your enquiry and, where a session is booked, for the duration of that engagement plus a reasonable period afterward for record-keeping.
6. Security
We take reasonable technical and organisational measures to protect the information you share with us against unauthorised access, loss or misuse.
7. International transfers
Data collected through this site is processed within Kenya. We do not knowingly transfer personal data outside Kenya as part of ordinary operations.
8. Your rights under the Data Protection Act
Under Kenya's Data Protection Act, 2019, and the oversight of the Office of the Data Protection Commissioner, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion, object to certain processing, and lodge a complaint with the Office of the Data Protection Commissioner if you believe your rights have been infringed. To exercise any of these rights, contact us at [email protected].
9. Opt-out and data deletion
Providing your data through our contact form is entirely optional. You may disable non-essential cookies at any time through the Cookie Policy page. To request deletion of information you have previously submitted, please get in touch via our contact page.